francie tanner (panagenda Inc.)
Francie Tanner is Director of panagenda but lives and works in the West Indies building a fortress of Lotus product knowledge while being in multiple time zones at once. For the past 13 years she has specialized in solving customer problems through improving systems, processes and teams through best-practice knowledge transfer and kick-ass products. She is a frequent speaker at technical conferences in various countries and has a particular nack for herding cats. And ghoats.